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What You Agree To When You Use livech

These terms govern your account, your deposits through PayPal, Venmo, and Play+, and how we handle your data. Access to livech depends on state law — if you're in an eligible state, this page spells out exactly what applies to you.

State-Dependent AccessAccount TermsPrivacy & DataPayPal / Venmo / Play+ ConditionsContact Rights
livech What You Agree To When You Use livech
DATA & SECURITY

How We Handle Your Account and Personal Data

Account security, data retention, and cookie policy aren't afterthoughts here. We built these practices into the account flow so you're not hunting through a settings maze to understand what we hold and why.

Data We Collect

We collect name, address, date of birth, payment details, and session activity. This is used for identity verification, fraud prevention, and account management — nothing else.

Cookie Policy

We use session cookies for login continuity and analytics cookies to improve navigation. You can adjust cookie preferences from the footer of any page without affecting your account login.

Data Retention

Account records are retained for as long as your account is active and for a period after closure as required by applicable law. You can request a copy of your data at any time through support.

Requesting Changes

To correct, update, or request deletion of your personal data, contact support with your account email and a valid ID. We action verified requests within the window required by applicable law.

POLICY CONTACT

How to Reach Us on Legal Matters

Legal questions, data requests, and account disputes all go through the same support channels — no separate department, no runaround. Reach us directly and we'll route your issue to the right team. Response times vary by volume, but every legal or data inquiry gets a written reply.

Live Chat Open live chat from your account dashboard. Legal and data inquiries flagged as such are escalated within the same session to a senior support agent.
Email Support Send detailed legal requests, data deletion asks, or dispute documentation to our support email. Written correspondence creates a paper trail both parties can reference.
Account Help Center Your account settings page links directly to the legal help section — from there you can submit a formal data access request or flag a terms-related concern.

Common Questions About Our Legal Terms

If something in our terms or privacy policy isn't clear, these answers cover what most account holders actually ask. For anything not listed here, live chat or email gets you a direct answer.

Access depends on your state's laws at the time you try to open or use your account. We check location at login — if your state doesn't permit this type of platform, account activation is blocked.

We store identity details you provided at signup, linked payment methods like PayPal or Venmo, session logs, and transaction history. You can request a full copy through the account help center.

Yes. Submit a verified data deletion request through live chat or support email with your account email and a government-issued ID. We process confirmed requests within the legally required window.

We send a notice to the email address on file before any material change takes effect. Continuing to use your account after that notice means you accept the updated terms.

Payment method details are removed from active use immediately on account closure. Records are retained only as long as applicable law requires, then purged from our systems.

Open a formal dispute through live chat or by emailing support with your account details and the transaction in question. Every dispute gets a written response with our findings and next steps.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.